Case studies with the numbers in.
Not revenue ranges. Actual impact. Anonymized to protect client confidentiality, but documented with the specifics that matter: starting situation, approach taken, and measurable outcomes in dollars, basis points, and percentages. B2B SaaS, PE-backed industrials, and professional services.
Ranges from 100+ engagements. Specific outcomes below.
Four engagements. Company names anonymized. Results are not.
Situation
The company had uncapped discount authority at the rep level. Average deal size had declined 18% over 18 months while headcount grew. Tier architecture had not been updated since Series B.
Approach
Willingness-to-pay research across three customer segments. Discount governance matrix tied to deal economics. Three-tier packaging redesign with feature-value alignment.
Outcomes
Situation
The company had single-tier pricing with no expansion motion. Churn was concentrated in one customer segment that was systematically underserved by the product. ARPU had stagnated for six quarters.
Approach
Segment-level churn analysis to identify root cause. Willingness-to-pay interviews across three buyer profiles. Two new packaging tiers with usage-based expansion mechanics.
Outcomes
Situation
A PE sponsor engaged us to assess the commercial infrastructure of a target company ahead of close. The target had not updated its rate card in three years and had significant price realization gaps across enterprise and mid-market segments.
Approach
Pre-close commercial due diligence covering pricing architecture, discount patterns, contract terms, and competitive positioning. Post-close roadmap delivered at close. Pricing architecture deployed in first 90 days.
Outcomes
Situation
The company had 400+ SKUs with inconsistent list price application across sales channels. Sales reps had broad pricing latitude and were using it. Margin by customer cohort was highly variable and largely invisible to leadership.
Approach
Price waterfall analysis across all SKUs and channels. Rep-level pricing audit. Customer-level margin analysis. Structured pricing matrix tied to volume, segment, and contract duration. Sales training on value communication.
Outcomes
Designed for speed and impact. From expert advisory to end-to-end transformation.
Typical client journey. Each format stands alone or sequences into the next.
Questions about our work and results.
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